🚀 Seller Guide – How to Sell Star Citizen Ships & Items on StarFleetMarket.com

Welcome to StarFleetMarket.com, the best marketplace for selling Star Citizen ships, CCUs, upgrades, game packages, and more.

Unlike other platforms, we don’t charge vendors subscription fees—you only pay a small commission per sale. This means you can list your items for free and only pay when you make a sale!

This guide will walk you through how to list items, transfer ships, manage orders, and maximize your earnings.

🔹 1. Why Sell on StarFleetMarket.com?

✔ No Monthly Fees – List your items for free, pay only when you sell.
✔ Lower Commission Than Competitors – Keep more of your earnings.
✔ Secure Transactions – Payments are protected until the order is complete.
✔ Fast Payouts – Get paid as soon as the 48-hour verification period ends.
✔ Dedicated Seller Support – Need help? We’re here for you!

With StarFleetMarket.com, you get a safe, secure, and profitable platform to sell your Star Citizen digital assets.

🛍 2. Step-by-Step Guide to Selling

📌 Step 1: Register as a Vendor

  1. Go to StarFleetMarket.com and click “Become a Seller”.
  2. Fill out your vendor profile:
    • Add your display name and profile picture.
    • Provide a brief description of what you sell.
    • Set up your preferred payout method (PayPal or Bank Transfer).
  3. Once approved, you can start listing your products!

📌 Step 2: List Your Items for Sale

  1. Go to Your Vendor Dashboard → Products → Add New.
  2. Choose the correct category:
    • Ships (Fighters, Cargo, Exploration, etc.)
    • CCU & Upgrades
    • Game Packages
    • Weapons & Equipment
  3. Fill out the product details:
    • Ship Name & Manufacturer
    • Insurance Type (LTI, 6M, 3M, None)
    • Price (Set competitive pricing)
    • High-Quality Images
    • Item Description (Explain features, benefits, and RSI transfer details)
  4. Click “Publish” – Your item is now listed!

📌 Pro Tip: The better your product description & images, the faster your items sell!

📌 Step 3: Receiving an Order & Sending the Item

🚀 Once a buyer places an order, follow these steps:

  1. Go to Vendor Dashboard → Orders → View Order Details.
  2. Check Buyer’s RSI Email and Confirm Payment.
  3. Transfer the Item via RSI Gift System:
    • Go to your RSI Hangar → Locate the ship/item.
    • Click “Gift” → Enter the buyer’s RSI email.
    • Send the item and take a screenshot of the confirmation.
  4. Upload Proof of Transfer to the Order Page.
  5. Mark the Order as “Completed”.

✅ Once the order is completed, payment will be released to you after the 48-hour verification period.

💰 3. Earnings & Payouts

How Do I Get Paid?

  • StarFleetMarket.com holds funds for 48 hours after the order is marked complete.
  • This protects against scams, disputes, and delivery issues.
  • After 48 hours, you can withdraw your earnings via PayPal or Bank Transfer.

How Much is the Selling Fee?

  • You don’t pay any listing fees—you only pay a commission per sale.
  • The commission rate is 9% per sale.
  • Example: If you sell a ship for $100, your earnings will be $91 after commission.

📌 Pro Tip: To maximize profits, price your items competitively while factoring in the commission.

🚚 4. Order Fulfillment Rules

⏳ How Long Do I Have to Deliver an Order?

✅ All orders must be delivered within 24 hours.
🚨 Late deliveries may result in order cancellation and loss of seller privileges.

❌ What If I Can’t Deliver an Order?

  • Contact the buyer immediately via order chat.
  • If needed, request a cancellation before the delivery deadline.

📌 Pro Tip: Always double-check the buyer’s RSI email before sending the gift.

⚠ 5. Avoiding Scams & Protecting Yourself

Common Buyer Scams to Watch Out For:

❌ Buyers providing wrong RSI emails and claiming non-delivery.
❌ Fake chargebacks after receiving the item.
❌ Off-site payment requests (Only use StarFleetMarket.com’s payment system).

How We Protect You:

✅ Payments are held until the order is verified (reducing chargebacks).
✅ Dispute resolution team reviews all fraud claims fairly.
✅ Buyer verification is required for expensive purchases.

📌 Pro Tip: Always keep a screenshot of the gifting confirmation as proof of delivery!

🔄 6. Refunds & Disputes

When is a Buyer Eligible for a Refund?

Buyers can request a refund only if:
🚨 The seller fails to deliver within 24 hours.
🚨 The wrong item was sent due to seller error.

When Can I Dispute a Refund Request?

✅ If the buyer entered the wrong RSI email, it’s not your responsibility.
✅ If you uploaded proof of transfer, you can fight false refund claims.

📌 Pro Tip: Keep all transaction records to protect yourself in disputes!

📈 7. Tips to Sell Faster & Maximize Profits

✅ How to Sell More Ships & Items Quickly

🔥 Competitive Pricing – Check market prices before listing.
🔥 High-Quality Images – Listings with good images sell 30% faster.
🔥 Detailed Descriptions – Include ship stats, insurance type, and features.
🔥 Fast Response Time – Answer buyer questions ASAP.

📌 Pro Tip: Top-rated sellers with quick delivery & positive reviews get more buyers & repeat customers!

📞 8. Need Help? Contact Us!

If you have any issues or need support, contact us:
📍 Live Chat: Available on our website.
📍 Email: [email protected]
📍 Support Ticket: Submit a request in your vendor dashboard.

🚀 Start selling today and turn your Star Citizen assets into real profit!