At StarFleetMarket.com, we provide a secure and streamlined trading and exchange process for Star Citizen ships, CCUs, accounts, and in-game items. Whether you’re upgrading your fleet, swapping ships, or selling assets, this guide will explain how trading works, how to exchange ships safely, and what to do in case of disputes.
🔹 1. What is Trading & Exchange on StarFleetMarket.com?
Our Trading & Exchange Process allows users to:
✅ Trade ships, CCUs, and in-game assets with other players safely.
✅ Exchange ships for in-store credits or other ships via trusted sellers.
✅ Sell items for real money and reinvest in different ships or upgrades.
All transactions are monitored and secured to prevent fraud, ensuring that buyers and sellers are protected.
🚨 Direct, off-platform trades (outside StarFleetMarket.com) are not covered by our Buyer/Seller Protection Policy. Always use our platform to trade securely.
🛍 2. How the Trading Process Works
📌 Step 1: Listing Your Item for Trade
If you want to exchange your ship for another ship, CCU, or credits, follow these steps:
1️⃣ Go to “Sell Your Item” → Select “Trade/Exchange” as the listing type.
2️⃣ Choose the asset you want to trade (e.g., a ship, CCU, or game package).
3️⃣ Specify your exchange preference:
- Direct ship trade (ship-for-ship).
- Trade for store credits (in-store balance).
- Trade for another type of asset (e.g., ship-to-CCU conversion).
4️⃣ Set trade conditions (e.g., “Will trade a Gladius for a Cutlass Black”).
5️⃣ Upload images and details to ensure transparency.
6️⃣ Publish your trade listing!
📌 Pro Tip: The more details you provide, the faster you’ll find a trading partner!
📌 Step 2: Finding a Trade Partner
Once your listing is live:
✅ Other users can view your listing and send offers.
✅ You can negotiate the trade terms through StarFleetMarket.com’s messaging system.
✅ Once both parties agree, you can initiate the exchange process securely.
🚨 Never trade directly outside the platform (e.g., Discord or Reddit) to avoid scams.
📌 Step 3: Completing the Trade
Once a trade is agreed upon, both parties must follow these steps:
1️⃣ Verify RSI Emails: Ensure that both traders provide the correct RSI email addresses.
2️⃣ Initiate the RSI Gift Transfer:
- Ship Traders: Each trader gifts their ship to the other’s RSI account.
- CCU Traders: Each trader gifts the agreed CCU package to the other party.
- Account Traders: The seller provides full account transfer details.
3️⃣ Take Screenshots of the RSI Gifting Confirmation: This serves as proof in case of disputes.
4️⃣ Confirm the trade on StarFleetMarket.com.
📌 Pro Tip: Trades are protected ONLY if they happen through StarFleetMarket.com.
🔄 3. Exchanging Ships for Store Credit or Other Items
If you don’t want to trade directly with another player, you can exchange ships for store credit or different ships through trusted sellers.
How to Exchange Ships for Store Credit
1️⃣ List your ship for trade-in and specify “Store Credit” as the exchange type.
2️⃣ A verified vendor will offer a trade-in value.
3️⃣ Accept the offer, gift the ship, and receive store credit.
4️⃣ Use store credit to purchase another item from the marketplace.
How to Exchange for a Different Ship
1️⃣ Find a trusted vendor that accepts exchanges.
2️⃣ Send your ship to the vendor’s RSI account as a gift.
3️⃣ Receive your new ship in exchange.
4️⃣ Confirm the trade on the website.
📌 Pro Tip: Store credit offers may be lower than direct player trades, but they are guaranteed!
🔐 4. Trading & Exchange Safety Tips
✅ Do’s
✔ Only trade through StarFleetMarket.com for full protection.
✔ Double-check RSI emails before sending ships or items.
✔ Use StarFleetMarket.com messaging to negotiate and track trades.
✔ Keep records of every transaction (screenshots & messages).
❌ Don’ts
❌ Never trade outside the platform (e.g., Discord, Reddit, or private messages).
❌ Do not send ships or CCUs first without agreement confirmation.
❌ Avoid “too good to be true” offers—if it seems suspicious, it probably is.
📌 Pro Tip: StarFleetMarket.com monitors trades to prevent fraud. Report any suspicious activity immediately!
⚠ 5. What Happens If a Trade Goes Wrong?
Q: What if the other trader does not send their item?
🚨 If one party fails to deliver, open a dispute immediately.
1️⃣ Go to “My Trades” → Select the Trade → Open a Dispute.
2️⃣ Attach proof (screenshots of chat, RSI gifting, etc.).
3️⃣ Our dispute team will review the case.
4️⃣ If fraud is detected, the responsible trader is banned and refunds are processed if applicable.
📌 We always side with the seller if proof of gifting is provided.
Q: What if I received the wrong item?
✅ If you received a different ship/item than agreed upon, the other party must correct the mistake.
✅ Open a dispute if they do not cooperate.
Q: Can I reverse a trade once completed?
🚨 Trades are final once confirmed by both parties. Only fraud cases are eligible for a dispute.
💰 6. Fees & Seller Protection for Trades
Q: Are there fees for trading and exchanging items?
✅ Player-to-player trades are free (no fees).
✅ Trades with verified vendors (store credit, ship upgrades) may have a small fee.
✅ Buyers pay the listed price in case of purchase instead of trade.
📞 7. Need Help? Contact Us!
If you need assistance with a trade or exchange, contact:
📍 Live Chat: Available on our website.
📍 Email: [email protected].
📍 Support Ticket: Submit a request in your vendor dashboard.
🚀 Trade, upgrade, and exchange Star Citizen ships with confidence – StarFleetMarket.com has you covered!
